Assort Health nabs $50M to automate patient phone calls, sources say

Assort Well being, a startup that makes use of AI to automate affected person communication for specialty healthcare practices, has raised about $50 million in a Sequence B spherical at a valuation of $750 million, in line with three sources accustomed to the deal. The newest spherical, which comes simply 4 months after the corporate raised its $22 million Series A, was led by Lightspeed Enterprise Companions, these sources stated.

The corporate’s AI voice brokers are designed to take over high-volume, repetitive duties like scheduling, cancellations, and ceaselessly requested questions usually managed by entrance desk workers, permitting human workers to concentrate on extra complicated or delicate affected person interactions.

Assort Well being is certainly one of a number of startups that lately raised new funding to make use of AI to alleviate affected person telephone name quantity for medical workplaces.

Simply final week, EliseAI, which automates buyer providers for actual property and healthcare workplace entrance desks, introduced that it secured a $250 million Series E led by Andreessen Horowitz, valuing the corporate at $2.2 billion. Whats up Affected person, one other AI-powered assistant for medical workplaces, raised a $20 million Series A earlier this month at a $100 million valuation led by Scale Enterprise Companions, in line with an individual accustomed to the deal.

The healthcare trade is more and more embracing AI options, as seen within the rising adoption of medical scribes from corporations like Abridge and Atmosphere Healthcare. Buyers at the moment are betting that affected person communication would be the subsequent main space for AI implementation.

Since Assort Well being serves small and medium specialty care workplaces that always have lengthy wait occasions, quick responses by an AI agent could assist these workplaces lose fewer sufferers to competing practices.

Whereas Assort Well being’s annual recurring income (ARR) is barely a little bit greater than $3 million, the corporate is rising rapidly, in line with two sources. The startup initially centered on orthopedic and bodily care workplaces however has lately expanded its choices to different specialties, together with OB-GYN, dermatology, and dentistry.

Assort Well being was based two years in the past by Jon Wang, a former medical scholar who traded his path in drugs for the world of startups, and Jeff Liu, a former Fb engineer.

Lightspeed Enterprise Companions and Assort Well being didn’t reply to a request for remark.